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Carphone Warehouse The Carphone Warehouse is Europe's leading independent retailer of mobile phones and services, with over 1,400 stores in 10 countries. In addition, they have support staff in the fields of logistics, repairs, administration and contact centres that all live and breathe the company’s dedication to customer support. PWG Screen Media are responsible for the installation and maintenance of the digital signage systems in all The Carphone Warehouse retail outlets, nationwide. PWG Screen Media also installed a digital screen network within the call centre based in North London. The function of this screen network is to display call statistics, target information and other information that helps each contact centre operative remain motivated and committed to their work. From maintaining a high staff retention rate, The Carphone Warehouse can offer staff a structured career path. “PWG Screen Media have been one of our preferred suppliers of Audio Visual Systems for sometime now. They are refreshingly consistent in their ability to provide an extremely efficient service.” A. Hill, The Carphone Warehouse
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